Acceptable Use Policy
This Acceptable Use Policy ("AUP") sets out what you may and may not do when using MASAR Cloud (the "Service"). It is part of our Terms of Service. By using the Service you agree to this AUP.
1. Prohibited content and activities
You may not use the Service to:
- Break any applicable law or regulation, including the laws of the Kingdom of Saudi Arabia.
- Upload, store, or distribute unlawful, infringing, defamatory, or harmful content, or content you have no right to provide.
- Infringe intellectual-property rights or misappropriate trade secrets.
- Upload personal data without a lawful basis, or special-category/sensitive data you are not authorised to process.
- Transmit malware, or attempt to gain unauthorised access to the Service, other accounts, or our systems.
- Probe, scan, or test the vulnerability of the Service, or breach security or authentication measures, without our written permission.
- Interfere with or disrupt the integrity or performance of the Service (e.g., denial-of-service, excessive automated requests).
- Reverse-engineer, decompile, or attempt to extract source code or model weights, except as permitted by law.
- Resell, sublicense, or provide the Service to third parties except as expressly permitted.
- Use the Service to generate content that is unlawful, harassing, hateful, or that facilitates serious harm.
2. AI-specific use
You may not use AI features to: generate or attempt to generate disallowed content; impersonate others or create deceptive content intended to mislead; or circumvent safety measures of the Service or its underlying model providers. You remain responsible for reviewing and for your use of all AI Output.
3. Fair use and resource limits
The Service is provided for normal business use by the licensed user(s). To protect performance and cost for all customers, we may apply reasonable fair-use limits on AI usage, storage, file sizes, and request rates, and may throttle or temporarily limit activity that materially exceeds typical use or that we reasonably believe is automated or abusive. Where practical, we will contact you before taking action.
4. Account responsibilities
- Keep your credentials confidential and do not share your single user seat beyond the licensed user.
- Promptly notify us of any unauthorised use or suspected security incident.
- Ensure anyone you allow to access your workspace complies with this AUP.
5. Enforcement
If you violate this AUP, we may, with notice where practicable: warn you; throttle or limit features; suspend the affected activity or account; or, for serious or repeated violations, terminate the Service under the Terms. We may act immediately and without prior notice where necessary to protect the Service, other customers, or third parties, or to comply with law.
6. Reporting
To report a violation or abuse, contact abdulkarim.kazzaz@gmail.com.